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AI Chatbots

Qualify every lead. Answer every question. Book every appointment. Even at midnight.

An AI chatbot trained on your business — your services, your prices, your policies — deployed on your website and WhatsApp. It responds in seconds, qualifies the lead, and either books the appointment or hands off to your team. No waiting. No missed opportunities.

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What you get

  • Custom-trained chatbot on your specific services, pricing, and FAQs
  • Website and WhatsApp integration (the channels your customers already use)
  • Lead qualification logic — asks the right questions before passing to your team
  • CRM sync — every conversation logged automatically, no manual data entry
  • Human handoff — escalates to a real person when the situation calls for it
  • Analytics dashboard — see what customers are asking, where they drop off, and what converts

The outcomes

  • Respond to every website and WhatsApp enquiry in under 5 seconds, day or night
  • Qualify and route leads automatically so your team only speaks to serious prospects
  • Recover after-hours leads that would otherwise go cold before morning
  • Cut your team's repetitive FAQ-answering time by up to 80%

Frequently asked questions

How is this different from a generic chatbot?
Most generic chatbots run on scripted decision trees — they break the moment a customer asks something slightly outside the script. Ours are trained on your actual business content (services, pricing, FAQs, policies) and powered by large language models, so they handle nuanced, real-world conversations, not just button-click flows. The difference is obvious within the first two customer interactions.
Can it speak to customers on WhatsApp?
Yes — WhatsApp integration is a core part of every build, not an optional add-on, because that's where most Kenyan customers actually reach out first. The same chatbot logic runs across your website widget and your WhatsApp Business number simultaneously, with all conversations synced to your CRM.
What happens if a customer asks something the chatbot doesn't know?
It escalates gracefully — either transferring to a human agent live, or collecting the customer's details and notifying your team to follow up. It never gives a wrong answer; it acknowledges its limit and routes correctly every time.
How long does it take to set up?
Typically 2–3 weeks from kickoff to go-live, depending on the complexity of your service offering and how many channels you want integrated. Simple FAQ and lead-capture bots can be live in under 2 weeks.
What does it cost?
Packages start at KES 60,000 for a basic FAQ and lead-capture bot, up to KES 900,000 for a full multi-channel AI agent with CRM integration and custom qualification logic. Monthly support retainers start at KES 8,000. Full pricing is on our pricing page.
Does it work in Swahili?
Yes — the underlying language models handle Swahili, English, and code-switching between the two, which is how most Kenyan customers actually communicate. We configure the default language to match your customer base.

How it works

Step 1

A customer reaches out

On your website chat widget or WhatsApp, at any hour.

Step 2

The chatbot takes over

Greets them, answers questions, asks qualifying questions, and either books an appointment or collects their details.

Step 3

Your CRM updates instantly

The lead, their answers, and the conversation are logged automatically; your team gets notified and picks up from there.

Who it's for

Real estate agencies

Qualify buyer intent, budget, and timeline before an agent picks up the phone.

Healthcare providers

Handle appointment booking, service FAQs, and after-hours enquiries without front-desk staff.

Professional services

Intake new client enquiries and route to the right team member automatically.

Hospitality businesses

Answer booking questions across WhatsApp and website simultaneously.

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Ready to multiply your business?

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